Customer Success Mastermind is an ongoing professional growth subscription program. It combines the best customer success online training, live-instructor sessions, coaching, toolkits, resources and certification you need to excel through every stage of your customer success career!
Your world is changing fast and you need to keep learning and growing every day. Most training programs leave you to fend for yourself after the course is over.
With Customer Success Mastermind, you subscribe to the ongoing learning, coaching and support you need to succeed today and prepare for the new challenges you will face tomorrow.
Don't settle for just a one shot training program. Subscribe to Customer Success Mastermind and get the ongoing professional development, certification and support you need to grow your skills, confidence and career!
Designed Just For You!
We have developed the Customer Success Mastermind Program to meet your specific needs across your CS evolution.
You Are Early In Your Customer Success Career
Jump start your career growth, increase your confidence and boost your performance!
Learn what others had to say about our training and development programs!.
Quickly Progress in Your Career with Confidence
“I've been working as a CSM for just over a year and I have to say that I found this course really great for defining what we should know about and be doing rather than what people with very limited knowledge of CS assume we should be doing - and there's a huge difference. Whilst every organisation/business have/has their own requirements, the clarity provided on what Customer Success really means and the guidance on how to focus on the CS role in a structured, proactive way is great and the content has provided me with the confidence to develop, progress and establish my own CS career more speedily.”
- Lisa Callinan
Customer Success Professional
Tools and Knowledge You Need to Deliver Results
“Helped give me the tools and knowledge I needed to get more depth of information from my interactions with clients. I was able to restructure my meetings and calls to come across more professional but at the same time relaxed enough to have the best possible chance in starting open conversations. I definitely feel more confident in what I do and definitely see this coming through in my results.”
- Kyle Jackson
Client Success Manager, Financial Times
Improve Customer Engagement & Adoption
“I can say that Tri Tun's approach to Customer Success is forward thinking and designed to move thinking from focusing on technology to now focusing on the customer's business needs. There methodology has helped me drive improved customer engagement and adoption. I highly recommend the course and taking the time to learn this approach.”
- Andrew Singleton
Director of Implementation Success, Learning Ally
Ready to quickly increase your customer success skills and advance your career?
Join Customer Success Mastermind and learn how to proactively lead customers with confidence, increase user adoption, accelerate account expansions, reduce churn and delight your customers