Advance Your Customer Success Career Today!

Customer Success Mastermind is an ongoing professional growth subscription program. It combines the best customer success online training, live-instructor sessions, coaching, toolkits, resources and certification you need to excel through every stage of your customer success career!


Amazing Career Growth

Grow your skills and career:

  • Deliver impactful customer success services that delight customers and impress your executives
  • Increase your confidence working with customers
  • Proactively lead customers
  • Increase your leadership skills for working with customer & internal teams
  • Compound your learning and growth from ongoing professional development
  • Earn an industry recognized customer success certification

You Get So Much More Than Just Training 

Your world is changing fast and you need to keep learning and growing every day. Most training programs leave you to fend for yourself after the course is over. 

With Customer Success Mastermind, you subscribe to the ongoing learning, coaching and support you need to succeed today and prepare for the new challenges you will face tomorrow. 

Don't settle for just a one shot training program. Subscribe to Customer Success Mastermind and get the ongoing professional development, certification and support you need to grow your skills, confidence and career!

Designed Just For You!

We have developed the Customer Success Mastermind Program to meet your specific needs across your CS evolution.

Customer Success Mastermind for CS Leaders
Customer Success Mastermind - For My Team

You Are Early In Your Customer Success Career

Jump start your career growth, increase your confidence and boost your performance!


You Are An Experienced CS Professional

Advance your career and take your CS leadership skills to the next level!


You Need To Train And Develop Your CS Team

Quickly advance your customer success team's capabilities and performance!


Want to Learn More? Take a Free Demo! 

Want to learn more about how Customer Success Mastermind quickly grows your skills and confidence?

CS Mastermind - Free Demo Course Image

Take this free introduction and demo course to learn more about Customer Success Mastermind. Registration is required to complete the course, but you will not be charged.

Take the Demo Now!


Learn what others had to say about our training and development programs!.

Quickly Progress in Your Career with Confidence

“I've been working as a CSM for just over a year and I have to say that I found this course really great for defining what we should know about and be doing rather than what people with very limited knowledge of CS assume we should be doing - and there's a huge difference. Whilst every organisation/business have/has their own requirements, the clarity provided on what Customer Success really means and the guidance on how to focus on the CS role in a structured, proactive way is great and the content has provided me with the confidence to develop, progress and establish my own CS career more speedily.”  

- Lisa Callinan

Customer Success Professional 

Tools and Knowledge You Need to Deliver Results

“Helped give me the tools and knowledge I needed to get more depth of information from my interactions with clients. I was able to restructure my meetings and calls to come across more professional but at the same time relaxed enough to have the best possible chance in starting open conversations. I definitely feel more confident in what I do and definitely see this coming through in my results.”  

- Kyle Jackson

Client Success Manager, Financial Times 

Improve Customer Engagement & Adoption

“I can say that Tri Tun's approach to Customer Success is forward thinking and designed to move thinking from focusing on technology to now focusing on the customer's business needs. There methodology has helped me drive improved customer engagement and adoption. I highly recommend the course and taking the time to learn this approach.”  

- Andrew Singleton

Director of Implementation Success, Learning Ally 

Ready to quickly increase your customer success skills and advance your career?

Join Customer Success Mastermind and learn how to proactively lead customers with confidence, increase user adoption, accelerate account expansions, reduce churn and delight your customers

Join Now